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Useful Information

When to book train tickets

Tickets for the domestic Russian trains can be booked 45 days or less prior to the departure date, tickets for the international Russian trains can be booked 60 days or less prior to the departure date. If you want to book tickets for later dates, you can send us your reservation request.

Using electronic tickets

Electronic ticket is a special voucher indicating that a certain seat is reserved in your name. The printed copy of an electronic ticket is enough to board most trains in Russia. For some trains, which do not support electronic registration, the passenger has to exchange the voucher for a boarding pass before the departure.
Such tickets can be exchanged in a ticket booth (it should have an E-ticket sign) or electronic terminal at the train station. To get your boarding pass at the station and to board a train you will need to have your ID or passport.

How to cancel train tickets

Contact us if your travel plans change and you need to cancel a ticket. We operate a cancellation policy and reserve the right to charge a cancellation fee equal to 20 USD per ticket if we receive a cancellation no less than 3 days before the departure date.

How to change train tickets

Contact us if your travel plans change and you need to change a ticket. Tickets can be changed no later than three (3) days before the departure date (provided tickets are available). We will charge 20 USD per seat.